Our Intake Process

Get in touch! (all clients) here.

Upon contact, an intake appointment will be scheduled where the parent/carer or the adult client can discuss concerns, obtain information regarding the counselling process and/or any questions can be answered.

The first therapeutic session can then be scheduled.

Children 4-12: From intake a Family session can be scheduled.

Children 4 - 12

An initial play therapy room session will be scheduled during the initial communications, with parents/carers in attendance to encourage familiarity and safety within the room and to establish a rapport.

Adolescents 13+

After the initial parental intake, an appointment will be made for adolescents to meet with Carole to discuss the process. Parental/carer attendance is optional.

Initial Play Therapy Family Session (Ages 4 - 12)

This session provides a warm introduction for your child to meet the therapist and experience the play room, in the company of a parents or carers. A family activity can be offered, or your child can simply explore the room at their own pace. This provides the opportunity to both parent/s or carers and children to familiarise themselves with the play therapy environment.

For adolescents 13+/adults

Following an intake session (with a parent/carer for adolescents), clients will meet with Carole to ensure compatibility, comfort and safety. Parent/carer attendance is optional.

For remote clients

For remote clients and accessibility needs, telehealth may be offered in this instance.

1:1 Weekly* Counselling Sessions (all clients)

Carole provides a welcoming, safe space within her office and playroom to work one on one with yourself, child or adolescent to explore a trauma-informed, client-led narrative.

*The frequency of therapy sessions will depend on family and individual circumstances.

Carole encourages full transparency and communication with regular 5-weekly Parent/Carer sessions (for children 4-12 years) to address any concerns from any/all parties, to discuss any noticeable changes and provide support and/or guidance to parents, clients and caregivers.